Terms of service

1. These terms set out how you can use netizo.pl and the services we provide on it by electronic means. They are the terms required by Art. 8 of the Polish Act of 18 July 2002 on Providing Services by Electronic Means.
2. The service provider is Kamil Nawrot, running a sole proprietorship trading as Netizo, ul. Wiosny Ludów 12 lok. 8, 63-600 Kępno, Poland, tax ID (NIP) 6192060508, REGON 527974955, email kontakt@netizo.pl, phone +48 884 343 924 (the “Service Provider”, “we”).
3. These terms are available free of charge on this page. You can print them or save them as a PDF with the “Print” button.
4. Using the site is free. Only projects and services ordered under a separate contract are paid.

Site

The netizo.pl website and its pages, in Polish and English.

User (you)

Anyone who uses the site.

Services

The services provided on the site by electronic means, listed in § 3.

Consumer

A natural person using the site for purposes not directly related to their business or profession (Art. 22¹ of the Polish Civil Code).

Sole trader with consumer rights

A natural person running a business who enters into a contract directly related to that business but not of a professional nature for them.

Project contract

A separate contract to design, build, develop or maintain a website, online store or app.

1. We provide the following services on the site free of charge:
   • browsing the content of the site;
   • “Quick message”: sending us a message;
   • “Project brief”: telling us about a planned project so we can prepare a quote;
   • “We’ll call you back”: asking us to call the number you give;
   • the newsletter: emails about our work, with tips and case studies, sent at most once a month;
   • applying to the partner program.
2. Sending a form doesn’t create a project contract. We may prepare a quote or an offer based on it; a project contract is made only when both sides agree on and accept its terms.
3. Prices, examples and other information on the site, including the indicative costs in the answers to frequently asked questions, are for information only and are not an offer within the meaning of the Polish Civil Code.
4. The partner program, including the commission and its payout, is governed by the separate partner program terms, which you accept when you apply.

1. To use the site, you need a device with internet access and an up-to-date browser, such as Chrome, Firefox, Safari or Edge.
2. Sending a form requires JavaScript to be turned on; the newsletter and most forms also need a working email address.
3. The site uses cookies, as described in the privacy policy.
4. Using electronic services carries risks such as malware, phishing or data being intercepted on an unsecured network. The connection to the site is encrypted (HTTPS); keep your device’s software up to date and don’t enter your details on pages that impersonate us.

1. The agreement to browse the site starts when you open it and ends when you leave.
2. The agreement to send a form (message, brief, callback request, partner application) is made when you send the form and ends once it is delivered.
3. The newsletter agreement is made for an indefinite period when you sign up. You can end it at any time, without giving a reason and at no cost, by emailing kontakt@netizo.pl.
4. We may end the newsletter agreement for a valid reason, such as when we stop sending it, with 14 days’ notice by email.

1. Use the site lawfully, in good faith and in line with these terms.
2. Don’t send unlawful or offensive content or content that infringes other people’s rights, including other people’s personal data without a legal basis.
3. Don’t disrupt the site, send forms automatically or try to get around its security. The number of submissions from one IP address is limited.
4. Give real contact details so we can reply.

1. The content of the site, including text, graphics, photos, the Netizo logo and code, is protected by copyright and belongs to us or to those who allowed us to use it.
2. Screenshots and descriptions of our work show projects made for our clients; the rights to them and to the clients’ marks belong to their owners.
3. Don’t copy or distribute the content of the site for commercial purposes without our permission. This doesn’t limit uses allowed by law, such as quoting.

1. We work to keep the site available and up to date. There may be technical breaks for maintenance or failures; we keep them as short as we can.
2. We are not liable for the effects of using the site against these terms or for the content of external sites we link to.
3. Limitations of liability don’t apply to consumers and sole traders with consumer rights to the extent the law doesn’t allow them.

1. You can file a complaint about the site or its services by emailing kontakt@netizo.pl or by mail to the Service Provider’s address.
2. Describe the problem and give your contact details so we can reply.
3. We will review the complaint within 14 days of receiving it and reply the way you sent it, unless you ask otherwise.

How we process personal data, including the data you enter in forms, and how we use cookies is described in the privacy policy.

1. A consumer may withdraw from a distance contract within 14 days without giving a reason. The services on the site are free and you can stop using them at any time: just stop using them or unsubscribe from the newsletter.
2. Consumers can use out-of-court ways of handling complaints and claims, such as help from a district (municipal) consumer ombudsman, consumer organizations and the permanent consumer arbitration courts at the regional Trade Inspection offices. Information about them is available at uokik.gov.pl.
3. The consumer protection rules also apply to sole traders with consumer rights, to the extent set out in the Polish Consumer Rights Act.

1. We may change these terms for valid reasons, such as changes in the law, new services on the site or changes to how we provide them.
2. We publish the new version on this page with the date it takes effect. We email newsletter subscribers at least 14 days before the changes take effect; if you don’t agree with them, you can unsubscribe before then.

1. These terms are governed by Polish law. This choice of law doesn’t deprive a consumer of the protection given by the mandatory provisions of the country where they usually live.
2. Disputes with consumers are settled by the court with jurisdiction under general rules; disputes with businesses by the court with jurisdiction over the Service Provider’s place of business.
3. This English version is a translation; if the versions differ, the Polish version prevails.
4. These terms are effective from October 12, 2026.